This resource is aimed at learners who need to communicate confidently and effectively in English and build relationships with colleagues and clients. Essential expressions and conversational techniques required to establish and maintain successful business relationships are covered.
Table of contents:
* Making contact (making arrangements via email, meeting visitors on arrival, talking about the weather, talking about plans)
* Welcoming visitors (welcoming visitors to your company, talking about the offices and the company, offering a visitor refreshments, giving directions in a building, introducing a visitor)
* Getting acquainted (making small talk before a meeting, talking about free-time activities, talking about personal possessions, talking about travel and places you have visited, follow up a visit with an email)
* Entertaining a visitor (showing a visitor around your town, talking about the place